Tag Archive | "USD"

Web and Ecommerce 7.7. Search Engine Optimization and Copywriting

Web and Ecommerce 7.7. Search Engine Optimization and Copywriting

Search Engine Optimization and Copywriting Why do people come to your Web site? It’s not your cool domain name. It’s probably not your cutting-edge design or spiffy back-end database. People come to your site to see what you have to show and hear what you have to say. When it comes down to brass tacks, [...]

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Web and Ecommerce 7.6. Domain Name Registration

Web and Ecommerce 7.6. Domain Name Registration

Domain Name Registration We discuss domain name registration in great detail in our very first chapter since your Web domain name is an inseparable part of the process of naming your company. A great company name does not mean anything if you cannot match it with a reasonably close domain name! Domain name registration, however, [...]

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Web and Ecommerce 7.5. Dedicated Hosting

Web and Ecommerce 7.5. Dedicated Hosting

Dedicated Hosting In the typical hosting service, you share space on a server with other customers. You get a certain chunk of the hard disk real estate and everyone else gets the rest. This can cause you problems―if people out there in Internet land are demanding resources from your site and from other sites on [...]

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Web and Ecommerce 7.2  Web Design and Development: Marketplaces and Job Boards

Web and Ecommerce 7.2 Web Design and Development: Marketplaces and Job Boards

Web Design and Development: Marketplaces and Job Boards We have structured this book as a reference book. On more than one occasion―hiring back office help or technology help―we’ve included a section on marketplaces and job boards. Those resources apply to Web development, as well: your best solution to your Web development needs is to turn [...]

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Back Office 5.12. Customer Support

Back Office 5.12. Customer Support

Customer support is a very specialized communications fulfillment function that involves fielding customer questions, complaints, and inquiries. Customer support services require a much more intimate working knowledge of your services or products than telephone reception. Why would you require customer support? You are selling a product to many customers―you need a customer support service to [...]

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Back Office 5.11. Telephone Reception

Back Office 5.11. Telephone Reception

At this point, we need to distinguish the various communications services that are part of your back office. Your needs for each of these services will vary considerably and no single provider may be able to provide you with cost-effective and quality solutions across the board. Telephone reception―this is, simply put, handling incoming calls and [...]

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Back Office 5.7. Data Entry and Processing

Back Office 5.7. Data Entry and Processing

As a start-up venture, you may not require much data entry or processing. However, if your business deals with large customer groups, mailing lists, contact lists, or large numbers of documents, then data entry and processing will be mission critical. Some types of mission-critical data, like mailing lists, often require specialized expertise beyond mere data [...]

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