Voices.com – Find Voice over Talent or Voice over Jobs

What is the name of the site(s) and URL?

Voices.com

http://www.voices.com/

A brief synopsis of the website / application:

Voices.com is an on-line marketplace for the voice over industry. We make it easy for businesses to work directly with voice over professionals.

Our website provides a job board, a talent search engine, talent profiles with demo hosting and a safe payment and file delivery service.

A short bio of your company:

Voices.com provides a virtual exchange connecting business with professional voice talent. Voices.com is frequented by radio and television stations, advertising agencies and Fortune 500 companies who all rely upon the Voices.com marketplace to search for, audition and hire voice over talent with the assistance of our SurePay™ escrow service and our award-winning website.

How long have you been in business?

Voices.com was incorporated as Interactive Voices in 2003; we changed our domain name to Voices.com in September of 2006.

Why did you start this company?

David Ciccarelli, Voices.com founder/CEO, who comes from an audio production background, felt that there was a need in the industry for an easier way to connect voice professionals with producers. He wanted to cut out the middle man, so to speak, and work directly with the talent. On this notion he started a small website called Interactive Voices which later proved to be a ground breaking venture.


Who is your competition, and what do you do better?

Voices.com has one main competitor, Voice123.

Voices.com provides a superior service. Our team is highly praised for providing better-quality customer service. We have a 24 hour or less response time to customer inquiries; their response time is 48-72 hours. We offer 4 different talent memberships; one is free and the other three have monthly or annual payment options. Free members at Voices.com are called “Guests” and are able to be listed in the Voices.com search engine and Voices.com Directory. Voice123 offers only a free membership and an annual membership. Their free members are not included in their search engine. Our team works together in the same office space in London, ON, in a call centre environment. Having our team all in one place allows the information and needs of our clients and customers to be addressed and resolved, in most cases, immediately. Voice123 mainly employs home-based workers in different countries, some of which reside in North America and others in South America. Voices.com offers an extensive on-line help and resources section as well including FAQ’s, Blogs, Podcasts and more while Voice123 only offers FAQ’s to their community and a blog. As compared to our competitor, we have different themes for talent website, more storage space for their demos and an escrow service, called SurePay, which protects the interests of both the client and the talent.

Why would a small business, entrepreneur, freelancer, etc use your product?

Voices.com makes it easy for producers, advertising agencies, businesses, and corporations to find the perfect voice for their project. Without having to go through a talent agency and by doing business on-line talent and clients can work together anytime, anywhere. Our marketplace makes the searching, auditioning, and hiring process smooth, cost effective, and efficient.

Voice talent are able market their voice over services to a captive audience, as visiting Voices.com are already there for the purpose of finding a voice over professional to work with. Talent can post their demos on their own Voices.com profile (http://www.voices.com/people/bobsouer – this is just one of many examples you can review), audition for jobs that clients post on the job board, and be hired directly by clients through their profile.


Talent

Membership at Voices.com provides freelance voice over talent (sellers) with online marketing tools and resources that help them connect with clients who actively use our site to find and hire talent for various types of voice over projects. This is achieved through the online audition process and directly through their profiles where they can post their demos and a detailed description about their services, skills, and references.

Clients

Membership provides clients (buyers) with a fast, safe and secure way of finding and hiring voice over talent for their projects. Once signed up as a member, clients can post their jobs and receive online audition responses from talent who meet their specifications. Audition responses from talent will include an audition demo, proposal, and quote. Clients will then select the best candidate for the job. Auditions, negotiations, file delivery, and payment between clients and talent can all be managed through their Voices.com accounts. Clients can also find talent through our online database, our Directory categories, and talent product listings. This allows them to contact individuals they are interested in on a more personal basis. By using this method clients can listen to talent demos, read about their previous experience and individual skill set and contact the talent directly by clicking the ‘Request A Quote’ feature on their profile.

Do you offer free online or offline tools?

Voices.com offers a free talent account called a “Guest” account. They receive a website with a profile, limited demo storage space and visibility in the search engine.

Client accounts are free. There are also free self-assessment tools for talent in addition to references such as standard rates, templates for doing business, invoicing and more. Voices.com helps people build their businesses in addition to promoting their careers.

Are there different pricing levels?

All Voices.com Membership prices are in USD

Memberships

Guest – Free

Preferred Lite – 29.95/month

Preferred Annual – 199/year

Premium Lite – 39.95/month

Premium Annual – 299/year

Platinum Annual – 1995.00/year or quarterly payments

Voices.com Client Products

Basic Account – Free

SurePay Escrow Service – 10% of talents quote

Do you have a blog that keeps users updated?

Stephanie Ciccarelli, Voices.com co-founder/CMO, is the creator, writer, and editor of one of the industry’s most respected voice actor’s blogs, Vox Daily.

Facebook, twitter, or LinkedIn? Provide URL

Voices.com uses social media networking as a core marketing strategy. We have seen a direct correlation between increased of traffic at our social media sites which flows through to an increase in traffic at Voices.com. Increased traffic converts into increased sales.

http://www.facebook.com/voicesdotcom

http://twitter.com/Voicesdotcom

http://www.linkedin.com/companies/voices-com


Number of current users?

Voices.com currently serves more than 107,220 users online

How do you see your company in the next 2-5 years (more products or services?)

More mobile apps and ways to connect with customers using mobile devices.

How many employees do you currently have working with you and/or freelance contractors?

Voices.com currently employs 12 people who work full-time on site. A number of developers off-site have also been employed as well.

Are you looking to hire more people or contractors? If so, what positions and skills are you looking for?

Voices.com is a growing company. In the last two years we have hired 6 new team members and are likely to hire additional team members, most likely in our sales and customer service department and possibly expanding or public relations/marketing and IT departments as well.

Voices.com looks for individuals who are talented and motivated in their respective fields. We need good communicators, both written and verbal. We look for people who can identify and contact prospective opportunities by telephone, email, or in person, who can generate opportunities for improvement in their department, and those who can develop new relationships and retain relationships already made in their departments.

What other web based products would you recommend to entrepreneurs, business owners, or freelancers?

We have found on-line CRM systems to be most beneficial to our company, allowing us to work anywhere, anytime whenever work needs to be done. Virtual software like SalesForce and Google Docs have been extremely useful for Voices.com.

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